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RIYADH: November 15th - The Quality, Leadership, and the pursuit of Zero Harm Conference kicked off in Riyadh today, organized by the King Faisal Specialist Hospital and Research Centre (KFSH&RC). This key two-day event, conducted in partnership with the Joint Commission International (JCI) and Joint Commission Arabia (JCA), is dedicated to advancing high-reliability practices in the healthcare industry.

The conference will highlight the hospital's innovative methods in providing safe and harm-free healthcare environments and medical care. The first day of the conference in Riyadh featured an array of workshops addressing the leadership dynamics of transitioning to high-reliability organizations and highlighting the hospital innovative risk management and Robust Process Improvement model.


Additionally, a significant workshop focused on teaching universal skills for error prevention in healthcare was conducted. Targeted at healthcare sector leaders and practitioners, the conference is focused on reinforcing the principles of high reliability in healthcare institutions. It offers a dynamic platform for exchanging ideas and best practices about effective implementation, and presents a global stage where healthcare experts engage in discussions on the challenges associated with applying high-reliability practices in healthcare settings.


The second day of the conference will feature a series of engaging panel discussions, exploring the concept of high-reliability organizations, drawing parallels with the
operational strategies of the nuclear energy and aviation industries. Topics include achieving sustainable high reliability in healthcare, practical applications in daily operations, and the impact on medical and nursing teams.

A special focus will be given to King Faisal Specialist Hospital and Research Centre’s journey towards ensuring a harm-free healthcare service. The event is one of KFSH&  RC initiatives to elevate the standards of specialized healthcare through a high-profile conference. It marks a significant step in the hospital's commitment
to fostering a secure healthcare environment. By concentrating on high-reliability strategies and emphasizing safety through specialized training and awareness programs, the hospital is setting a benchmark in the region for delivering safe and dependable care to its patients.


The King Faisal Specialist Hospital and Research Center is globally recognized for its exceptional specialized healthcare services and ground breaking innovations. It stands as an advanced hub for medical research and education, committed to advancing medical technologies and raising the standard of healthcare on a global scale. Through
collaborations with prominent local, regional, and international institutions, it aspires to deliver world-class services in clinical care, research, and education.


King Faisal Specialist Hospital & Research Centre (KFSH&RC) is a leading tertiary & quaternary healthcare provider in the Middle East. KFSH& mission is to provide the highest level of specialized healthcare in an integrated educational and research setting. KFSH&RC has a rich history of providing high-quality clinical services, including leading-edge treatments in oncology, transplantation, cardiovascular diseases, neurosciences, and genetics.

Amid the continued escalation in Gaza, which has claimed more than 10,000 lives including 4,000 children, ActionAid notes that the most urgent priority for the Arab League Council’s emergency summit is an immediate permanent ceasefire to prevent further loss of life, and the risk of a regional conflict.  

In addition, a clear framework for the safe passage of adequate humanitarian and medical aid must be agreed upon. The month-long conflict has left the 2.2 million Gazans in desperate need of food, fuel, clean water, shelter, medical supplies, and other essential services. 

Riham Jafari, Coordinator of Advocacy and Communication for ActionAid Palestine, said: “The emergency summit is being held at a critical time when the humanitarian situation in Gaza is reaching catastrophic levels. The summit must go beyond the rhetoric by reaching resolutions and strategies for an immediate ceasefire and the opening of the Rafah border crossing so that life-saving humanitarian aid is delivered into Gaza in sufficient quantities.”  

The announcement of four-hour daily humanitarian pauses is a welcome development, but it does not live up to the aspirations of the Palestinian people in Gaza, who have lost so much in the last month. At this stage of the escalation, the survival of Gazans can only be guaranteed by a permanent ceasefire agreement and the restoration of full access to medical and humanitarian aid.   

The emergency summit presents an opportunity to increase diplomatic efforts toward a ceasefire and a resolution to this conflict. 

The winners of the Best Stand Awards at this year’s World Travel Market London 2023 have been announced.

The Best Stand Awards have been judged by an expert panel consisting of Paul Richer, Senior Partner, Genesys Digital Transformation; Helen Roberts, Leadership Coach and James Campion, Head of Exhibition Sales, ExCeL.

Best Newcomer: Iraqi Ministry of Culture, Tourism & Antiquities S7-510

The judges liked the striking, creative design of the stand, which was inviting from a visitor’s perspective, and which was authentic, evocative and truly representative of the Iraqi culture, while also having room to do business.

Best Stand Design under 50m2: Tokyo Convention & Visitors Bureau S9-318

The stand was praised for being eye-catching and inviting, cleverly lit with lots of small lanterns and neon lights, which the judges said “made you feel as though you were in a part of Tokyo”.  Judges were also impressed with the stand’s clever use of space.   

Best Stand Design between 50-150m2: Instituto Guatemalteco de Tourismo – Inguat S1-400

The judges said the Inguat stand had a distinctive and contemporary design, making the best use of space, which helped it stand out from the crowd.

Best Stand Design over 150m2: Maldives Marketing & Public Relations Corporation S10-202

The stand’s multi-dimensional approach made the judges feel they really were in the Maldives, with stand-out features including a walk-through tunnel with under the sea scene, hanging fish and a beach huts. The upper level of the stand was dedicated to people meeting for business.

Best Stand for Doing Business: Sernatur Antofagasta S2-400

The judges praised the stand for its well-planned layout, which included a variety of spaces, such as tables in an open area and a closed off meeting section, for people who wanted more privacy. The judges said it was a “great stand to do business on”.

Best Stand Feature: Kerala Tourism S11-220

Two giant, ornate cow statues, towering at the entrance to the stand, one in red and one in white, really stood out as being impactful stand features drawing attention of visitors, the judges said.  

James Campion, Head of Exhibition Sales, ExCeL said: “The stands at WTM London are always of such a high quality with so much thought being put into the creative designs balanced with effective use of space to do business.  I’ve been especially impressed this year and the decisions were much debated amongst myself and the other judges before deciding on the very worthy winners.”

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