The mishap resulted in Germany releasing two fighter jets to investigate the incident.
Reports indicated that an abnormal sound made by the plane stirred local authorities in Frankfurt.
This prompted the German Airforce to dispatch the two jets to intervene and find out the cause of the sound.An aeroplane mid-air
The Aviation Herald, which keeps track of aviation mishaps, indicated that the Dreamliner had lost communication with Air Traffic Control (ATC) - hours after leaving Nairobi's Jomo Kenyatta International Airport (JKIA).
This was affirmed by a statement released on Saturday, September 25, which affirmed that the plane temporarily lost its connection with the ATC but eventually re-established communication and landed on schedule in Amsterdam, Netherlands.
"The air traffic control in these jurisdictions are conducting investigations on the incident to determine the cause and take corrective action.
"We would like to assure our customers that their safety and our crew is our highest priority," the airline responsible for the plane announced in a statement.
The incident was attributed to a number of factors such as poor reception or missed frequency change.
"The incident is not uncommon in aviation, as aircraft may occasionally lose contact with ATC for a variety of reasons, power failure when flying in a zone with poor reception or a missed frequency change," read the statement.
Recently, a plane with 167 passengers was forced to make an emergency landing in Addis Ababa after taking off from Moi International Airport, Mombasa County.